FREQUENTLY ASKED QUESTIONS

Lashilé Beauty delivers worldwide!

Delivery in France is free of charge with no minimum purchase (at home or in a relay point)

Delivery to other EU countries* is free from 39€ and to French overseas territories** from 49€. In the rest of the world, it is offered from 100€ of purchase.

The exact price of the delivery charges will be indicated on the payment page.

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Sweden.

Guadeloupe, French Guiana, Martinique, New Caledonia, French Polynesia, Reunion, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Mayotte, Wallis and Futuna

As soon as your order is shipped you will receive all the information from the carrier by email and sms allowing you to follow the progress of your order. Do not hesitate to check your spam!

If not, we invite you to contact our customer service at info@lashilebeauty.com or by phone at 0491039185.

At Lashilé Beauty all orders are processed very quickly to deliver in record time. If your order has not yet been processed by our logistics provider, you can cancel it. For this, thank you to contact us as soon as possible by phone at 0491039185.

Download your cancellation form here

If you do not want your order anymore, you can return it to us within 14 days after receiving your package, at your expense and by Colissimo. The product(s) must be intact, in its original packaging and in good condition!

You can return your package to this address:

LASHILÉ BEAUTY 148 TRAVERSE DE LA MARTINE PARC TERTIAIRE DE LA VERRERIE - BAT B2 - 13011 MARSEILLE